Every customer gets a persistent room — for support, sales, and managed services. Babu AI handles intake. Your team handles the relationship. The room remembers everything.
A Customer Room is a persistent, AI-powered space where every interaction with a customer lives — forever. Chat, video, screen share, diagnostics, files, notes. One room. One history. No starting over.
When Jane calls back next month, she enters the same room. Her agent sees every past conversation, every screen share, every resolution. That's the difference between a ticket system and a relationship.
From first conversation to ongoing managed services. Every room is always at work.
Every prospect gets a room that lives through the entire sales cycle — from first touch to close. Babu preps your reps, drafts follow-ups, and keeps deals moving.
Babu meets your customer, collects everything, and prepares the clipboard — so when your tech walks in, they already know the problem. Chat escalates to video and screen share in one click.
Built for managed service providers. Deploy your proprietary diagnostic scripts, let AI analyze the results and recommend fixes, then execute remediation — all from the customer's room.
Every Customer Room can have a Lobby — an intelligent inbound queue that greets, triages, and routes before your team even picks up.
Via chat widget, phone, web portal, or direct link. They land in the Lobby.
Collects issue details, pulls account data from your CRM, classifies the request. No idle waiting.
Skill-based, time-based, or geography-based routing. Your rules, automated.
The clipboard is prepared. Customer enters their persistent room. Returning? Same room as last time.
Through your Lobby, a direct link, or a return visit to their existing room. Babu greets them and starts collecting context immediately.
Agent enters the room with full context: account history, past interactions, Babu's intake brief, and AI-recommended next steps. No "can you repeat that?"
Chat, video, screen share, files, diagnostics — everything stays in the room. Next week, next month, next year. The relationship grows. Nothing is lost.
Rotate the 8. See the ∞.
The room is always at work —
just as it should be
when serving customers.
From first hello to ongoing managed services — 8room covers the full lifecycle of customer interactions.
Prospects land in your Sales Lobby. Babu qualifies while they wait. Your SDR walks into a room with a warm lead and full context.
Every opportunity gets a persistent room. Proposals, demos, negotiations — all in one place. The deal room lives until the deal closes.
Human-first support with AI-prepared intake. Chat escalates to video and screen share without switching tools. The case room never disappears.
New customers get a dedicated onboarding room. Milestones, training sessions, shared docs, and check-ins — all tracked in one persistent space.
Babu auto-generates health reports, usage analytics, and renewal insights. Your CSM walks into the QBR room fully prepared.
Deploy diagnostic scripts to client endpoints, collect data securely, let AI analyze and recommend fixes — all from the customer's room.
The room holds every interaction across the customer lifecycle. When renewal comes, your team has the full story — not just the last 30 days.
Critical issues get escalated into war rooms. Engineers, support, and leadership collaborate in one space with full incident context.
Each MSP client gets their own virtual building. Per-client rooms, proprietary script libraries, and AI-powered remediation workflows.
Every plan includes persistent rooms, Babu AI, and the core platform. Pick the product line that fits.
All plans include 14-day free trial. Volume discounts available for 25+ seats. Talk to sales →
Stop making customers start over. Start building relationships that persist. Request early access today.